Administrative Assistant

Job location
London
Job type
Permanent - Full-Time
Salary
up to £25k
Reference
8392
Job description

One of our top Media Agency clients based in South London is looking for an efficient Administrative Assistant to support client teams - £23,000 plus benefits!

The Company

The consultancy provides relationship intelligence which enables agencies to better understand and manage their clients.

Benefits

  • Up to £25,000 salary
  • 20 days holiday, plus 1 day for each year worked up to 25 days
  • Close offices between Xmas and New Year
  • Hours 9.30-6pm
  • Annual pay review
  • Pay half towards gym
  • Bonus scheme
  • Cycle to work scheme
  • Life insurance
  • Pension

Skills required

  • Excellent attention to detail and a commitment to accuracy
  • Happy to work independently, while being a good team player
  • Extremely organized and diligent
  • Transparent and open
  • Process driven - enjoy ticking things off the list
  • Fluent German

Administrative Assistant Responsibilities

Database

  • Updating and managing your clients' database, ensuring all mailings and fieldwork happen on time

Fieldwork

  • Managing the field work: setting the mailings, dealing with bounce-backs, raising and addressing low response levels and generally keeping the process moving
  • Raising any issues or queries that occur as a result of the process to the relevant people

Reporting

  • Preparing the presentations, catching any discrepancies or errors in the automated output
  • Responsible for ensuring our standard reports are ready on time and 100% accurate
  • Work under guidance of Client Managers or Consultants to customize reports where necessary, maintaining accuracy.

Reviews

  • Depending on which agency you work on, you may also help arrange the Relationship Reviews with clients
  • As Administrative Assistant you may have some opportunity to attend reviews. Likely to be when a Client Manager is unable to attend and your schedule allows it
  • Making sure any actions captured by people present at the review meeting are actioned and notes captured on the hub.
  • Preparing and sending the dossiers out, either before or after the review depending on agency.

Operational

  • Responsible for providing relevant & timely invoicing info to Finance team
  • Work with Client Managers to keep our self-survey database on your clients up-to-date

Security

  • Comply with all aspects of our security policies, taking personal responsibility for the security of your own, the company's and our clients data