Sales Administrator

Job location
Job type
Permanent - Full-Time
up to £27k
Job description

This Surrey based manufacturing firm is looking for a bright and enthusiastic Sales Administrator to work within its very collaborative team. The Sales Administrator's role requires them to think logically and work methodically. They must be a good team player and have a high degree of motivation. This role would suit a proactive and friendly individual with experience in a similar role including shipping. You need to be numerate, organised and be able to prioritise your workload accordingly. Salary £27,000 DOE plus great benefits and parking!

You will be working in luxury offices in Surrey. Working hours are 8.30am-5.15pm Monday - Thursday and 8.30am - 4pm Friday with 1 hour for lunch. Free parking is available on site.

1 Sales Administration

  • Hourly email check for customer Purchase Orders
  • Acknowledge orders to customers, reviewing price and delivery requirements and ensuring that minimum stock levels are not breached. Liaise with Production regarding potential low stocks
  • Preparing customer Quotations. Email customer copying the Account Manager
  • Allocation of Serial Numbers
  • Production of Sales Invoices and of Delivery Notes
  • Export documentation as required
  • Notify customers with shipping instructions
  • Liaise and maintain contact with customers and assist with any queries
  • Send out shipping schedule, daily, to Production, Sales, Stores and Service via email. Liaise with Customer Service Administrator regarding combined shipments
  • Email Sales Managers/US/German office with copies of Customer Orders and Invoices, daily
  • Process new account application forms on the CRM system
  • Review existing and apply for new credit limits as required
  • Set up new accounts on Accounts System
  • Send out customer statements, monthly
  • Maintain Credit control records and follow up with customers as required. Liaise with Account Manager regarding overdue accounts
  • Site Visit Report
  • Sale or return Administration
  • Weekly email Sales statistics to Directors and Managers

2 Reception

  • Answer telephone calls to provide first line telephone reception services, as well as setting telephone messages as required
  • Provide reception service to visitors
  • Frank and prepare post for collection, including topping up franking machine funds, as required and ensuring post is collected on daily basis.
  • Monitoring and replenishing stationery stock levels as required. Ensuring stationery stores are kept tidy

3 General Administration

  • Filing, printing, binding and scanning documents
  • Update CRM system with Acknowledgements, Purchase Orders and emails for future reference. Update and monitor with customer information
  • Primary responsibility for timely monitoring Sales and Enquiries mailboxes
  • Fulfil year end archiving requirements
  • Email stock and attendance weekly schedules to employees and associates
  • Liaising with US, German and French offices providing Sales and Admin support as required

Date Posted: 11/02/2021